Welcome to i AM Support
At i AM Support, we are guided by connection, inclusion, and affirmation. Our name reflects who we are and what we stand for.
The lowercase "i" represents information — the knowledge and tools we share. "AM" honours our Director, Alana Mitchell, and symbolises each focus person who shapes our journey. Support is at the core of everything we do.
Alana's personal journey and use of affirmations like "i am happy, i am healthy, i am connected" inspire our culture. These words ground us and encourage those we support to believe in the future they want to create.
We focus on building genuine relationships - creating safe, inclusive spaces where people feel heard, valued, and supported.
As an NDIS registered provider, we deliver Support Coordination with a commitment to quality, inclusion, and purpose. We create safer, braver spaces where every voice matters and people are empowered to live the lives they choose.
Award-Winning Excellence
Recognised globally for innovation and excellence in specialist support coordination services
Global Housing, Healthcare and Enablement Awards 2024
i AM Support has won a Global Award as Recognised Globally for Innovation and Excellence in Specialist Support Coordination Services in 2024.
The Global Award was presented at a Gala Dinner in London on December 5th 2024. The Global Awards celebrate and reward the best individual and company performances in Seniors Housing/Care Trends, Healthcare IT, Apps/Digital Innovation, Disability Housing and Care Services and the Medical Tourism sectors worldwide.
Most Outstanding Specialist Support Coordination Services Provider in Australia
We are proud to announce that i AM Support has been recognised at the 2024 Enablement Awards. This prestigious award celebrates excellence in innovation within the disability sector.
Our person-centred approach, based on building strong relationships and delivering quality care, has made a meaningful impact on the people we support in both Perth, WA, and Melbourne, VIC. This achievement reflects our dedication to supporting our focus people in the best possible way.
To learn more about our Director, Alana Mitchell, and her incredible journey, visit our Who Are We to discover how her experience and passion continue to shape our work.
What We Offer
Support Coordination
We help you navigate your NDIS plan and connect with the right services to achieve your goals. Our coordinators work alongside you to build capacity and confidence
Specialist Support Coordinator
For participants with complex needs, we provide intensive support coordination. We work collaboratively with your network to ensure comprehensive, tailored assistance.
Our Core Values
These principles guide everything we do and shape the support we provide
Connection
We foster genuine relationships based on trust and empathy within the disability community. We create inclusive spaces where individuals feel supported and empowered, understanding that connection is essential for enhancing quality of life and achieving personal goals.
Purpose
We show up authentically and align our values with our actions. This gives us focus and resilience, helping us create a meaningful impact by staying grounded in something bigger than ourselves.
Inclusion
We foster a sense of belonging where everyone feels seen, heard, and valued. We embrace diversity and ensure that every voice is respected, creating an environment where differences are celebrated and contribute to our growth.